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Blocking and Unblocking a Work Order

Administrators and Technicians can block or unblock a work order to indicate that work cannot proceed until a specific issue is resolved.

Follow the below steps to specify a reason and update the work order’s status.

NOTE  Only Workorders status with New and In Progress can be blocked or unblocked.

To Block a Work Order

1. Select a Work Order.

2. Click icon.

3. Click the Block Work Order.
   

4. Select or enter the reason for blocking a work order.
   

5. Click Mark as Blocked.
   A ‘Work Order blocked successfully’ pop-up message appears.

To Unblock a Work Order

1. Click the Unblock button.
   

2. Upon Unblock, ‘Work Order unblocked successfully’ pop-up message appears.